Tag Archive | "customer service skills"

Fed Ex Interview Help?


Hi, I have a interview for FedEx and I need help answering the questions. I found some sample questions but before I say them I would like to talk about my previous experience so I can get help on how to respond through my previous experience. Im 20 years old, Full time college student where my school schedule can work around this part time opening, my last job was a Barbacking at a 5 star restaurant, I have 1 year + customer service skills and cash register skills. They said the position was a Sr. Service agent but from what I was told on the phone it was for a part time helper tue-sat 2-9. The sample questions I found were 1) Tell me about yourself 2) What do you know about FedEx 3) What can you do for FedEx? 4) why do you want to work for FedEx? 5) how would your past experiences translate into success in this job? 6) what can you do for FedEx the other candidates can’t 7) please tell some products /services of FedEx on the market 8) if you work for FedEx what are you doing 9) how would you say your creative person 10) tell me the latest FedEx
read. what are your thoughts on how impact FedEx. 11) if you are in a team involved in a secret FedEx project how would you refrain from telling your significant other friends family etc. 12) why do you want to work at FedEx 13) where do you see if FedEx’s products 14) where do you see yourself in three years 15) are you afraid of person tell her about a time when you thought out-of-the-box.16) give me an example how you deal with a crisis. I just need some practice answers.

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Check My Grammar Mistakes Please!! It Is Very Urgent For Application. Thank You Guys!!!?


Statement of Interest
I believe I have taken on a new challenge by enrolling at Westminster University . It is my opinion that through this challenge I will gain new skills, skills that I will be able to put into practice in my private and my professional life. In order to be successful in life I will need to know what skills I have, what I am good at and what I need to focus on during this course. I intend to use all my skills from previous educational experiences in addition to this new one in the different field of law in which I wish to pursue a future career.
I am currently a junior law student at the Westminster University. In my Foundation studies course, I have taken classes in business, marketing, communications and public relations and received distinction in all of them. Eager to leverage my classroom learning into real world experience, I have also worked as a manager, later as a general manager for a small retail business. Later I was a participant in the exchange program, where I have worked in the USA for four months as a sales assistant, in “Secrets of Heaven Ltd”. My responsibilities at “Secrets of Heaven”, Inc included all the features of Customer service skills, from greeting customers and finding out their needs as well as recommending, describing and demonstrating use of the product, receiving and processing payments and providing change and receipts.
Now, one of my main ambitions for the close future is to get a scholarship to study for a Master’s degree in International law . Simply learning theory is not sufficient if I wish to enter my preferred University to obtain my degree. So, in order to get an excellent academic background as well as real-life experience, I wish to take an internship. Why in the British Council? I believe that a British Council internship will be by far the best choice as it will not only provide great experience but will also allow me to improve my language and communication skills. I am also optimistic that I will gain many other important career skills upon completion of this internship in its unique bicultural atmosphere.

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I Was Just Blessed With A Job?


I just recently got a new job and I’ve only been working for 4 days now yesterday was the opening of the store. We had 3 days of training so the person that was doing the training wasn’t equip to train anyone so I took what I good from what she had to offer but now every time I make a mistake she screams at me loudly but if anyone else makes a mistake she politely explains to them what they did wrong and how to fix it.
I came from another store not affiliated with the store I’m now working but my last job I was the Asst. Manager I put all of this on my resume before they hired me and I was on my last job for 8 years.
I’m not coming to the store to take over I never even worked in a place like this before I just want to learn. I just want to be successful at what I do but this lady is trying to make it hard for me.
She have really bad customer service skills her training sucks I even had to give her a few suggestions and she use them but every time I do something it’s a big WRONG WRONG WRONG in front of customers, in front of crew members.
Please can someone tell me why is she doing this, how can I resolve this without losing my job, and sent me some positive energy to ease the tension in the store.
Thanks & Be Blessed

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